Notis vs. Duckie: Quacks & Hacks — An AI Assistant Showdown
Quick Take
If your work runs through WhatsApp/Telegram and lives in Notion, pick Notis. It’s a voice‑first executive assistant that captures, organizes, and automates directly in Notion. If you need to deflect support tickets and automate helpdesk actions across Slack/Zendesk/Teams, pick Duckie. The main difference: Notis is a Notion‑centric chief‑of‑staff; Duckie is a support agent that takes action in your support stack.
Product Overviews
Notis
Notis is a voice‑first AI assistant that lives in WhatsApp, Telegram, email, and iMessage to capture thoughts, meetings, and tasks, then writes clean, linked entries into Notion. Beyond capture, it handles reminders, automations, web/deep research, and RAG across your Notion and uploaded files.
Duckie
Duckie is a no‑code AI support platform for customer service teams. It turns your support runbooks and knowledge into agents that answer questions and take actions—refunds, ticket updates, and more—across Slack, Zendesk, Discord, Teams, or your website widget.
Head‑to‑Head
Category | Notis | Duckie |
|---|---|---|
Voice capture (WhatsApp/Telegram) | Native capture in WhatsApp/Telegram/email/iMessage; even live WhatsApp voice calls to the AI assistant that can search web + Notion. | Focus on Slack/Discord/Teams/Zendesk; no WhatsApp/Telegram voice capture focus. |
Notion integration | Deep DB read/write (properties, relations, attachments), creates pages/databases, RAG over Notion. | Connects to Notion as a knowledge source; optimized for answering from your docs rather than writing back to Notion. |
Task & reminders | Built‑in one‑time/recurring reminders; task creation and follow‑ups saved to Notion. | Not a personal task/reminder tool; automates ticket steps via workflows. |
Web search & RAG | Web search + deep research with citations; RAG over Notion/files. | Strong RAG over your connected knowledge; no general web search positioned. |
Automations/follow‑up | Recurring automations, webhook triggers, 100+ integrations (Gmail/Calendar/Drive/HubSpot/Salesforce/GitHub/Linear/Jira…). | Powerful no‑code workflows for support processes (refunds, bug filing, branching logic). |
Pricing | ~$16/$48/$160 monthly on site (annual); docs list credit‑based tiers ($20/$60/$200) + 7‑day trial. | Enterprise‑oriented plans ~$725/$1.5k/$2.5k/$3.5k+; demo‑led onboarding. |
Security & compliance | TLS in transit, encrypted at rest, GDPR‑aligned; SOC2/ISO‑certified processors; deletion controls. | Encryption, GDPR/DPA language; self‑hosting (AWS/Azure/GCP); SOC2 posture in progress and underlying SOC components. |
Key Differences Explained
Use‑case orientation
Notis: Built for “capture anything by voice, organize in Notion, and automate follow‑ups.” Best for individuals or teams who live in Notion and messaging apps.
Duckie: Built for “automate support runbooks.” Best for support leaders seeking deflection, agent assist, and action‑taking (refunds, bug filing) across helpdesk channels.
Channels and context
Notis: Meets you in WhatsApp/Telegram/email/iMessage; writes and structures directly in Notion with deep DB control and RAG over your workspace/files.
Duckie: Meets customers/agents in Slack, Zendesk, Discord, Teams, and your website chat—answering from your knowledge and executing support actions.
Pricing and onboarding
Notis: Transparent entry with trial, low monthly price points (usage‑metered credits in docs) and quick self‑service start.
Duckie: Outcomes‑based pricing (answers/month + seats), higher ACV with demo‑led implementation suitable for support orgs.
Which One Should You Choose?
Executives and founders: Notis. Voice‑to‑Notion capture, instant reminders, and one‑message automations fit leadership workflows.
Consultants and operators: Notis. Fast capture → formatted docs, client follow‑ups, and content drafts + Notion RAG when you need context.
Engineers/PMs in product orgs: Notis for personal knowledge/task flow; Duckie if your charter includes triaging customer tickets and automating support actions.
Support leaders (SaaS, B2B, or DTC): Duckie. You’ll see value in deflection, agent assist, refunds, and “action‑taking” workflows across Slack/Zendesk/Teams.
Mixed teams: Use both where it makes sense—Notis for internal knowledge/ops in Notion; Duckie for external support automation.
Wrap‑Up
Both tools are strong—just in very different arenas. If your center of gravity is Notion and voice capture across WhatsApp/Telegram/email, Notis is the better fit. If you’re optimizing support response times and deflection across Slack/Zendesk/Teams, Duckie shines.
Want a voice‑to‑Notion chief‑of‑staff? Start a Notis trial and hand it your to‑do list.
Sources
Duckie: https://www.duckie.ai/ • https://docs.duckie.ai/ • https://www.duckie.ai/pricing • https://www.duckie.ai/reviews
Notis: https://notis.ai/ • Pricing docs https://help.notis.ai/documentation/5pkW8ayiSXYJYmCt4SZPa6/pricing/5pMTXeNujF82SP1yZvkrz4 • Notion DB depth https://help.notis.ai/documentation/5pkW8ayiSXYJYmCt4SZPa6/notion-databases/5BSTkdpmjypTGZwFMFZqxR • RAG https://help.notis.ai/documentation/5pkW8ayiSXYJYmCt4SZPa6/file-search-rag/5rzKgwMd6MbBHjeejipULR • Web/deep research https://help.notis.ai/documentation/5pkW8ayiSXYJYmCt4SZPa6/web-and-deep-research/5w4nyge1xyrdvYjJowGKEj • G2 https://www.g2.com/products/notis-ai/reviews • Trustpilot https://ie.trustpilot.com/review/notis.ai
Flo is the founder of Mind the Flo, an Agentic Studio specialized into messaging and voice agents.
