Incident and Problem Management
About this template
Ideal for small teams, startups or anyone who would like to manage incidents/problems or similar tasks/bugs/etc. with customizable deadlines depending on incident priority. Just set up your SLA table (incident priorities with target response and resolution times), then add incidents to the incident table and the template automatically calculates target response and resolution deadlines. Lots of great features: calculated % of incidents replied to / resolved on target, flags when targets not met, warnings when resolution overdue, customizable views...
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How to use this template with A.I
Delegate this template to NØtis and have your personal assistant automatically manage it for you.
1
Duplicate this template in your Notion workspace.
2
Create your NØtis account.
3
When authorizing NØtis to your Notion workspace, make sure to click "select pages to share with NØtis" and choose your new template in the list.
4
Make sure the template appears in your synced database and is activated.
Make it your own
Optionally, you can give additional instructions to NØtis directly by customizing the template.
1
You can add additional instructions for NØtis in the database descriptions. To access the description, right click a database and click "view database"
2
Add your instructions in the description. E.g. "For each entry, create a post for Instagram, Facebook and Twitter, etc."
3
You can also add instructions in each field descriptions. E.g. "A short description of the expense like 'dinner at Luigi'".
4
NØtis automatically sync your databases every hour but you cal always ask NØtis to synchronise them right away or ask the link to your user portal.
