Auto-Sync Contact Info Across Platforms

When someone new reaches you on WhatsApp, Notis automatically looks up their Telegram profile and saves it to your contacts channel.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

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Action

Get Chat Info

Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).

Why this helps

Manual contact tracking creates duplicate work; you end up asking 'who was this person again?'

  • Never lose contact info again
  • Reduce time spent searching for previous conversations
  • Build a unified contact reference

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Telegram to Notis
  • 2Create automation: 'When I receive a WhatsApp message from a new contact, look up their Telegram profile and save it to my contacts archive'
  • 3Select 'New Message Received' from WhatsApp
  • 4Choose a private Telegram channel to store contact info
  • 5Test by messaging from a new contact and verify the info syncs

Questions about this workflow

What info gets saved?

Notis pulls username, bio, profile photo, and message history summary from Telegram and stores it in your archive.

What about privacy?

All lookups use existing public Telegram profiles. No private data is accessed; contacts remain secure.

Can I exclude certain contacts?

Yes. Say 'only save info for business contacts' or 'skip internal team members' and Notis filters accordingly.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Telegram. A trigger fires from one place; an action lands in another.

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Whatsapp triggers

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Telegram actions

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Answer Callback Query

Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Delete Message

Delete a message, including service messages, with certain limitations.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Edit Message

Edit text messages sent by the bot.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Export Chat Invite Link

Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.

ActionInstant

Forward Message

Forward messages of any kind. service messages can't be forwarded.

ActionInstant

Get Chat Info

Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).

ActionInstant

Get Chat Administrators

Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.

ActionInstant

Get Chat History

Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Whatsapp and Telegram. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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