Auto-notify your team when WhatsApp templates are approved
Notis watches your WhatsApp template status and posts updates to Slack so your team knows instantly when a campaign message is ready to launch.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
Post message to channel
Deprecated: posts a message to a slack channel, direct message, or private channel. use `send message` instead.
Why this helps
Template approvals are opaque and asynchronous. Your team waits for manual word that a template is live, creating delays and uncertainty about what's available.
- Eliminate manual status checks for template approvals
- Enable faster campaign launches by alerting teams immediately
- Reduce confusion about which templates are live and approved
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Slack to Notis.
- 2Create an automation: 'When a WhatsApp template is approved, post a notification to #marketing with the template name and approval details'.
- 3Select 'WhatsApp: Message Template Status Update' as your trigger.
- 4Optionally specify which Slack channel the notification goes to and what details to include (e.g., template category, approval timestamp).
- 5Wait for a template to go through WhatsApp's review process; when approved, you should see a notification in Slack.
Questions about this workflow
Will I be notified of rejections too?
Yes. Notis posts updates for all status changes: approved, rejected, and flagged. This helps your team quickly address any issues.
Can I send the notification to multiple channels?
Yes. Tell Notis to post the approval to #marketing and also send a heads-up to #product or #sales if desired.
What happens if a template is rejected?
Notis will note the rejection and optionally include WhatsApp's rejection reason (if provided) so your team knows what to fix.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Slack. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Slack actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Slack. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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