Update Notion Page Properties from WhatsApp

Message metadata (sender, time, phone) automatically updates your Notion page properties, keeping client records current without manual work.

Trigger

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

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Action

Update Page

Tool to update the properties, icon, cover, or archive status of a page. use when you need to modify existing page attributes.

Why this helps

You receive WhatsApp messages from clients, but updating their contact details or status in Notion requires manual work. Client records get stale.

  • Keep client records fresh by syncing message metadata automatically
  • Reduce time spent manually updating contact details
  • Track last contact date and frequency without effort
  • Build richer client profiles with automated data capture

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Notion integrations.
  • 2Create an automation: 'When I receive a WhatsApp message, update the client's page properties with their contact info and timestamp.'
  • 3Notis will extract sender info, time, and phone number and sync to corresponding properties.
  • 4Specify which properties to update (e.g., 'last contact date', 'latest phone').
  • 5Test with a real WhatsApp message and check that page properties update.

Questions about this workflow

What metadata does Notis extract from messages?

Sender name, phone number, timestamp, and message type. Tell Notis which properties to update in your automation prompt.

What if I receive messages from multiple people on one thread?

Notis identifies each sender separately and updates their respective page properties, so multi-person chats don't cause confusion.

Can I track frequency of contact?

Yes. Ask Notis to track things like 'days since last contact', 'total messages this month', or 'contact frequency' as page properties.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Notion. A trigger fires from one place; an action lands in another.

Whatsapp logo

Whatsapp triggers

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Notion actions

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Add multiple content blocks (bulk, user-friendly)

Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Add content to Notion page

Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Append complex blocks (advanced, full control)

Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Archive Notion Page

Archives (moves to trash) or unarchives (restores from trash) a specified notion page.

ActionInstant

Create comment

Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).

ActionInstant

Create Notion Database

Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.

ActionInstant

Create Notion page

Creates a new empty page in a notion workspace.

ActionInstant

Delete a block

Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Whatsapp and Notion. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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