Capture Incoming Messages as Tasks in Notion
Stop context-switching between WhatsApp and your task manager. Every message becomes a trackable task automatically.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Insert row database
Creates a new page (row) in a specified notion database.
Why this helps
Messages arrive in WhatsApp, but your actual work lives in Notion. By the time you context-switch, you've already forgotten key details or lost the thread.
- Eliminate manual copy-pasting from WhatsApp to Notion
- Keep all work in one place with complete message context
- Reduce time spent hunting down conversations across apps
- Never miss a message-based request or deadline
Setup
Build it in a few focused steps.
- 1Connect your WhatsApp Business account to Notis (one-time setup in the portal).
- 2Connect your Notion workspace to Notis.
- 3Create a new automation in Notis by saying: 'When I get a WhatsApp message, create a task in my Notion database with the message content.'
- 4Pick WhatsApp as your trigger and choose the channel where Notis will report completed runs.
- 5Test with one real WhatsApp message to confirm the task appears in Notion.
Questions about this workflow
Will every message create a task, or can I filter?
Notis creates a task for each message by default. If you want to exclude certain contacts or message types, just tell Notis in your automation prompt (e.g., 'ignore automated alerts from X') and it will learn your preference.
Can the task include the sender's name and timestamp?
Yes. Notis automatically includes message metadata like sender, time, and content. Your Notion database properties will be pre-filled based on what Notis understands from the message.
What if I don't have a task database in Notion yet?
Notis can create one for you. Just mention in your automation prompt that you need a new database, and Notis will set it up with standard task properties.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Notion. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Notion actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Add multiple content blocks (bulk, user-friendly)
Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Add content to Notion page
Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Append complex blocks (advanced, full control)
Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Archive Notion Page
Archives (moves to trash) or unarchives (restores from trash) a specified notion page.
Create comment
Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).
Create Notion Database
Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.
Create Notion page
Creates a new empty page in a notion workspace.
Delete a block
Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Notion. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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