Create sprint-ready Linear issues from WhatsApp
Customer feedback and feature ideas arrive in WhatsApp throughout the day. By the time you get around to Linear, you've forgotten about them or forgotten which sprint they should go in. Notis creates the issue and automatically adds it to your current sprint, so your backlog is always ready for sprint planning.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Ideas get lost or assigned to the wrong sprint because you manually create issues outside of planning time.
- Issues land in the correct sprint automatically
- Backlog stays current throughout the week
- Sprint planning is faster and more complete
- Feedback captured in real-time
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Linear integrations
- 2Set up: 'Create a Linear issue from each WhatsApp message and automatically add it to my current cycle (sprint)'
- 3Notis checks your Linear team's active cycle and adds issues to it
- 4If no cycle is active, the issue waits in the backlog until you assign it
- 5Send a test message and verify it appears in Linear with the cycle set
Questions about this workflow
How does Notis know which cycle is current?
Notis queries your Linear team's active cycles and picks the one marked as current. If multiple cycles overlap, you specify which one in your automation prompt.
Can I add issues to a specific project within a cycle?
Yes. Refine your automation: 'Create issues in the Product Roadmap project within the current cycle' or 'Add to Design team's current cycle.'
What if I want different messages to go to different cycles?
Use keywords or sender info: 'Messages from my co-founder go to Leadership cycle; customer messages go to Product cycle.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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