Create Linear issues with WhatsApp media attachments
Designers and product managers send you screenshots, mockups, and design revisions over WhatsApp. Those files need to live in Linear so your team can discuss them. Notis creates the issue and automatically attaches the media, eliminating the manual file upload step.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Visual feedback arrives in WhatsApp but needs to be manually downloaded, uploaded to Linear, and linked to issues. Files get lost or context is scattered.
- Issues created with media already attached
- No manual file uploads or downloads
- Visual context preserved in Linear
- Faster design iteration cycles
Setup
Build it in a few focused steps.
- 1Ensure WhatsApp and Linear are connected to Notis
- 2Create the automation: 'When I receive a message with a photo or document on WhatsApp, create a Linear issue and attach the file'
- 3Notis automatically downloads and re-uploads files to Linear
- 4Configure which file types to accept (images, PDFs, etc.)
- 5Send a test screenshot and verify it appears in the new issue as an attachment
Questions about this workflow
Are large files supported?
Yes, up to Linear's standard attachment limits. Notis handles common formats: PNG, JPG, PDF, GIF, and more.
Can I caption attachments?
Yes. If the WhatsApp message has text before the image, Notis includes that as the issue description, with the image attached below.
What if I send multiple photos in one message?
Notis attaches all photos to a single Linear issue, preserving the full visual context in one trackable item.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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