Update Linear issues when WhatsApp templates change status
A template you've been tracking in Linear is approved. Instead of manually updating the Linear issue to Ready or In Progress, Notis detects the approval and updates the issue automatically, moving work downstream without manual intervention.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
Update issue
Updates an existing linear issue using its `issue id`; requires at least one other attribute for modification, and all provided entity ids (for state, assignee, labels, etc.) must be valid.
Why this helps
Template status changes in WhatsApp but Linear issues stay in old states. Manual updates cause delays in deployment workflows.
- Template approvals trigger Linear updates automatically
- Deployment workflows flow smoothly
- No manual status updates needed
- Faster time-to-deployment
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Linear integrations
- 2Create: 'When a WhatsApp template status changes to Approved, find the matching Linear issue and update its status to In Progress and priority to High'
- 3Link templates to issues by name or ID
- 4Test by approving a template and watching the Linear issue update
- 5Rejected templates can trigger status changes too (e.g., set to Blocked)
Questions about this workflow
How does Notis find the right issue to update?
Match by template name or issue title. Include the template name in your Linear issue title so Notis can find it.
Can different statuses trigger different updates?
Yes. Approved -> In Progress, Rejected -> Blocked, Pending Review -> Waiting. Configure each status transition.
Can this trigger downstream automations?
Yes. Once an issue moves to In Progress, other automations can detect that change and trigger deployments or notifications.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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