Comment on issues when WhatsApp templates change status
Your template is submitted for approval. When it's approved or rejected, Notis finds the corresponding Linear issue (e.g., a Campaign or Deployment issue) and posts the status change as a comment, so your team sees the update without having to check WhatsApp.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
Create a comment
Creates a new comment on a specified linear issue.
Why this helps
Template approvals happen asynchronously but team members don't know status changed until someone remembers to tell them.
- Status changes notify team automatically
- Deployment workflows stay on track
- Compliance documented in Linear
- Reduces missed approvals
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Linear integrations
- 2Create the automation: 'When a WhatsApp template status changes, find the related Linear issue (by title or reference) and post the new status as a comment'
- 3Configure which template names or references map to which Linear issues
- 4Test by changing a template status and verifying the comment appears
- 5Use comments to trigger downstream actions (e.g., comment triggers deployment automation)
Questions about this workflow
How do I link templates to Linear issues?
Include the template name or issue ID in your Linear issue title or description. Notis parses these to find the right issue.
Can I include rejection reasons?
Yes. Notis includes the WhatsApp rejection reason in the comment so your team knows what to fix.
Can comments trigger other actions?
Yes. For example: 'If template is Approved, also comment Deployment ready and set Linear status to In Progress.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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