Create Linear issues when WhatsApp templates are approved
Your marketing team submits WhatsApp message templates for approval. Once approved, the team needs to be notified, the template deployed, and any associated copy changes tracked. Notis automates this: when a template approval status changes, it creates a Linear issue so the deployment workflow stays organized.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Template approvals happen on WhatsApp Business Platform, but the marketing and engineering teams don't hear about status changes until someone manually tells them.
- Template status changes trigger Linear tracking
- Teams alerted automatically
- Deployment workflows organized and audited
- Compliance history preserved
Setup
Build it in a few focused steps.
- 1Connect your WhatsApp Business Account and Linear workspace to Notis
- 2Create: 'When a WhatsApp template status changes, create a Linear issue with the template name, status, and any rejection reason in the description'
- 3Choose which template statuses trigger issues (Approved, Rejected, In Review, etc.)
- 4Test by submitting a template for approval and watching the Linear issue appear when status changes
- 5Comment on the issue to discuss deployment or next steps
Questions about this workflow
Can I track rejections separately from approvals?
Yes. Set up rules: 'If a template is Rejected, label it with Blocked and set priority to High. If Approved, label as Ready and add to current cycle.'
Do I need different issues for template edits vs. new templates?
Yes. You can configure: 'If a template is newly created, create an issue. If it's an edit to an existing template, comment on the existing issue instead.'
Can I auto-assign template approval issues to my marketing lead?
Yes. Include in your prompt: 'Assign to my marketing lead, or assign to whoever is in the Marketing team in Linear'.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
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When this happens · Trigger
Do this · Action
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