Post WhatsApp feedback as issue comments instantly
Your team works on an issue in Linear while stakeholders send feedback in WhatsApp. Instead of relaying messages manually, Notis detects which issue the feedback is about and posts it directly as a comment, keeping the conversation whole.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Create a comment
Creates a new comment on a specified linear issue.
Why this helps
Feedback arrives fragmented across tools. Team members manually relay what they hear in WhatsApp, causing duplication and lost detail.
- Feedback stays threaded with issue discussion
- Full context preserved for decision-making
- Reduces manual message relaying
- Speeds up feedback loops
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Linear to Notis
- 2Create the automation: 'When I receive a message on WhatsApp that mentions an issue number or project name, post it as a comment on that issue'
- 3Notis parses issue references (e.g., #LIN-123 or 'the payment flow issue') and finds the matching issue
- 4Test by sending a WhatsApp message that references a Linear issue
- 5Verify it appears as a comment on that issue
Questions about this workflow
How does Notis know which issue a message is for?
You can reference issues by number (#LIN-456), title, or project name. Notis uses keyword matching to find the right issue.
Can I set up automatic issue detection based on sender?
Yes. For example: 'If my CEO sends a message, search for open issues assigned to me and ask which one it's about.'
What if Notis finds multiple matching issues?
It asks you for clarification via WhatsApp: 'I found 3 issues about payment. Which one?' You tap the right one and the message posts.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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