Post WhatsApp message status updates as Linear comments
You send customer notifications or marketing campaigns via WhatsApp. Some messages fail or are marked as read. Instead of manually checking delivery status, Notis monitors message status changes and logs them as comments on the corresponding Linear issue, so your team knows what happened without having to check WhatsApp.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Create a comment
Creates a new comment on a specified linear issue.
Why this helps
Failed messages and delivery issues are invisible until someone manually checks. Campaigns appear successful when they're not.
- Message delivery tracked automatically in Linear
- Failed sends logged for investigation
- Team alerted to delivery issues
- Reduces manual status checking
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Linear integrations
- 2Set up: 'When a WhatsApp message status changes (sent, delivered, read, failed), post the status update as a comment on the related Linear issue'
- 3Link the White House issue with message tracking (e.g., a Campaign or Notification issue)
- 4Test by sending a message and watching the delivery status comment appear in Linear
- 5Monitor failed status updates to catch delivery issues
Questions about this workflow
What status types does WhatsApp report?
Sent (message queued), Delivered (reached phone), Read (opened by user), Failed (undeliverable). Notis logs all of these.
Can I set up alerts for failed messages?
Yes. Configure: 'If a message fails, mark the issue as Blocked and assign it to my DevOps lead for investigation.'
Does this work for media messages too?
Yes. Status is tracked for text, images, documents, and all media types.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Linear.