Remove issue labels with WhatsApp buttons
An issue is resolved but still marked Urgent or In Review. Instead of opening Linear to clean it up, Notis sends a WhatsApp button: 'Remove Urgent label?' Tap it and the label is gone.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Remove label from Linear issue
Removes a specified label from an existing linear issue using their ids; successful even if the label isn't on the issue.
Why this helps
Issues stay tagged with stale labels because cleaning them up requires context-switching to Linear.
- Remove labels without opening Linear
- Issue metadata stays current
- Less mental overhead
- Faster housekeeping
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Linear integrations
- 2Create: 'Send me a WhatsApp button to remove the Urgent label from issues I'm working on'
- 3Notis finds your in-progress issues with the Urgent label and sends buttons
- 4Tap 'Remove' and the label is deleted from the Linear issue
- 5Issue stays open but cleaned up
Questions about this workflow
Can I remove multiple labels at once?
Yes. Set up buttons for each label: Remove Urgent, Remove Blocked, Remove Waiting. Tap any button to remove that label.
What if I accidentally remove the wrong label?
Notis sends a confirmation message before removing. You can undo if needed, or add the label back manually in Linear.
Can this work for other cleanup tasks?
Yes. Adapt it: 'Remove issues from current cycle if they're Done' or 'Auto-archive resolved issues every Friday.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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