Create labeled issues with WhatsApp interactive selections
You send team members a WhatsApp notification: 'We have a new customer request. What type: Bug, Feature Request, or Support Ticket?' They tap their choice, Notis creates the Linear issue with that label automatically. No app switching, no form-filling.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Creating new issues requires opening Linear and filling multiple fields. Quick issue capture gets delayed or forgotten.
- Issues created without opening Linear
- Pre-categorized at creation time
- Faster issue capture from team
- Friction removed from workflow
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Linear integrations
- 2Create the automation: 'Send a WhatsApp message with buttons for Bug, Feature, Support. Based on what I tap, create an issue with that label'
- 3Configure what labels correspond to each button
- 4Test by responding to the interactive message
- 5Verify the issue appears in Linear with the correct label
Questions about this workflow
Can I add more buttons beyond Bug/Feature/Support?
Yes. Add as many as you need: Urgent, Design Review, Documentation, etc. Each button creates or labels issues accordingly.
Can I ask follow-up questions after they tap?
Yes. For example: 'Tap the issue type, then tell me the title and description. Notis creates the issue with full details.'
Does this work for quick updates to existing issues?
Yes. Adapt it: 'Tap an issue ID, then tap the status change. Notis updates the issue for you.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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