Update Linear issues with WhatsApp button taps
Your team gets notified of blockers in WhatsApp, but updating the issue in Linear requires a context switch. Notis adds quick-reply buttons to WhatsApp notifications, so a single tap unblocks the workflow: mark it In Progress, raise priority, or reassign in seconds.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Update issue
Updates an existing linear issue using its `issue id`; requires at least one other attribute for modification, and all provided entity ids (for state, assignee, labels, etc.) must be valid.
Why this helps
Status updates and priority changes live in Linear, but you need to open the app to make changes. Quick decisions get delayed because the friction is too high.
- Update issues without opening Linear
- Decisions made instantly from WhatsApp
- Team stays unblocked faster
- Reduces decision latency from hours to seconds
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Linear integrations in Notis
- 2Create the automation: 'Send me a WhatsApp notification with quick-reply buttons when an issue is assigned, let me tap a button to change its status'
- 3Configure which status changes or priorities the buttons represent
- 4Test by triggering an issue notification and tapping a button
- 5Confirm the issue status updated in Linear
Questions about this workflow
What button options can I set up?
Common choices: 'In Progress', 'Blocked', 'Ready for Review', 'Change Priority to High', or 'Reassign to Me'. You define what each button does in your automation prompt.
Can I add custom buttons for specific workflows?
Yes. For example: 'On design review issues, add buttons: Approved / Request Changes / Needs Rework'. Each button performs the corresponding update.
Do button taps require confirmation?
No. Taps update immediately. But Notis sends a confirmation message back to you, so you see what changed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Linear. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Linear actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create a comment
Creates a new comment on a specified linear issue.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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