Track WhatsApp Polls and Interactive Replies Automatically

Send a poll or button list on WhatsApp. Notis logs every response directly to your Google Sheet with timestamps and contact info.

Trigger

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

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Action

Append Values to Spreadsheet

Tool to append values to a spreadsheet. use when you need to add new data to the end of an existing table in a google sheet.

Why this helps

Sending WhatsApp polls to collect feedback, then manually scrolling through replies to count votes or tally results.

  • See poll results update in real-time as responses arrive
  • No manual counting or data entry
  • Build a historical record of all feedback collected

Setup

Build it in a few focused steps.

  • 1Connect your WhatsApp Business Account and Google Sheets to Notis.
  • 2Create a new automation: 'When someone replies to a WhatsApp poll or button list, add their name, selected option, and timestamp to my responses sheet.'
  • 3Set the trigger to 'Interactive Reply Received.'
  • 4Choose how Notis notifies you of responses.
  • 5Send a test poll from WhatsApp and verify responses appear in your sheet.

Questions about this workflow

Can I track multiple polls at once?

Yes. Create separate automations for different polls, or ask Notis to track all polls in a single sheet with a 'poll name' column for sorting.

What data does Notis capture?

Sender name, selected option, timestamp, and any optional fields you define. Notis reads the reply metadata from the WhatsApp API.

Can I export the results for analysis?

Your data lives in Google Sheets, so you can create charts, pivot tables, or export CSVs directly. Notis keeps the sheet live as responses arrive.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Google Sheets. A trigger fires from one place; an action lands in another.

Whatsapp logo

Whatsapp triggers

Google Sheets logo

Google Sheets actions

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Add Sheet to Spreadsheet

Adds a new sheet (worksheet) to a spreadsheet. use this tool to create a new tab within an existing google sheet, optionally specifying its title, index, size, and other properties.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Aggregate Column Data

Searches for rows where a specific column matches a value and performs mathematical operations on data from another column.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Append Dimension

Tool to append new rows or columns to a sheet, increasing its size. use when you need to add empty rows or columns to an existing sheet.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Batch get spreadsheet

Retrieves data from specified cell ranges in a google spreadsheet; ensure the spreadsheet has at least one worksheet and any explicitly referenced sheet names in ranges exist.

ActionInstant

Batch update spreadsheet

Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.

ActionInstant

Batch Update Values by Data Filter

Tool to update values in ranges matching data filters. use when you need to update specific data in a google sheet based on criteria rather than fixed cell ranges.

ActionInstant

Clear Basic Filter

Tool to clear the basic filter from a sheet. use when you need to remove an existing basic filter from a specific sheet within a google spreadsheet.

ActionInstant

Clear spreadsheet values

Clears cell content (preserving formatting and notes) from a specified a1 notation range in a google spreadsheet; the range must correspond to an existing sheet and cells.

ActionInstant

Connect any two apps with Notis in the middle.

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When this happens · Trigger

Do this · Action

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