Highlight Urgent WhatsApp Messages Automatically
Urgent messages from WhatsApp are easy to miss. Notis logs them to your sheet and applies red highlighting automatically so they stand out.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Format cell
Applies text and background cell formatting to a specified range in a google sheets worksheet.
Why this helps
Important or time-sensitive WhatsApp messages get buried in long logs and you miss the urgency.
- Spot urgent messages instantly with color coding
- Prevent missed deadlines or critical requests
- Organize your inbox by message priority automatically
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Google Sheets to Notis.
- 2Create an automation: 'When a WhatsApp message arrives, log it to my inbox sheet. If it contains words like urgent, ASAP, or emergency, highlight the row in red.'
- 3Set the trigger to 'New Message Received.'
- 4Choose your notification channel.
- 5Test by sending an urgent message and verifying the red highlighting applies.
Questions about this workflow
Can I customize the highlight color?
Yes. Tell Notis your preferred color—e.g., 'red for urgent, yellow for medium priority, green for low'—and it applies the formatting automatically.
What keywords trigger the formatting?
Define them in your prompt. Common ones: urgent, ASAP, emergency, critical. Notis searches the message content and applies formatting if a match is found.
Can I also format headers or bold text?
Yes. Notis can bold sender names, color the text, or adjust font size. Describe your formatting preferences in plain language.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Google Sheets. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Google Sheets actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Add Sheet to Spreadsheet
Adds a new sheet (worksheet) to a spreadsheet. use this tool to create a new tab within an existing google sheet, optionally specifying its title, index, size, and other properties.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Aggregate Column Data
Searches for rows where a specific column matches a value and performs mathematical operations on data from another column.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Append Dimension
Tool to append new rows or columns to a sheet, increasing its size. use when you need to add empty rows or columns to an existing sheet.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Batch get spreadsheet
Retrieves data from specified cell ranges in a google spreadsheet; ensure the spreadsheet has at least one worksheet and any explicitly referenced sheet names in ranges exist.
Batch update spreadsheet
Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.
Batch Update Values by Data Filter
Tool to update values in ranges matching data filters. use when you need to update specific data in a google sheet based on criteria rather than fixed cell ranges.
Clear Basic Filter
Tool to clear the basic filter from a sheet. use when you need to remove an existing basic filter from a specific sheet within a google spreadsheet.
Clear spreadsheet values
Clears cell content (preserving formatting and notes) from a specified a1 notation range in a google spreadsheet; the range must correspond to an existing sheet and cells.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Google Sheets. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Google Sheets.