Auto-acknowledge WhatsApp via Gmail
Reply by email to acknowledge receipt. Notis turns each WhatsApp message into an email confirmation so nothing gets lost in the noise.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Send Email
Sends an email via gmail api using the authenticated user's google profile display name, requiring `is html=true` if the body contains html and valid `s3key`, `mimetype`, `name` for any attachment.
Why this helps
You receive a WhatsApp message but don't have mental energy to respond immediately. The sender doesn't know if you saw it. Days pass and you've forgotten about it completely.
- Senders know you received their message (email confirmation sent)
- All acknowledgments logged in Gmail for your records
- One less mental task: Notis handles the acknowledgment
- Works even when you can't respond immediately
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Gmail to Notis.
- 2Tell Notis: "When a new WhatsApp message arrives, send an email to the sender acknowledging receipt."
- 3Set the trigger to "New Message Received".
- 4Choose your notification channel for Notis status updates.
- 5Test with a real WhatsApp message and check your Gmail Sent folder for the confirmation.
Questions about this workflow
Will this send a reply to WhatsApp or Gmail?
The email goes to your email (or a designated address), not back to WhatsApp. It's a notification channel to acknowledge receipt.
What if I don't want to acknowledge certain senders?
You can set filters in the automation prompt (e.g., 'only acknowledge messages from clients, not internal team').
Can I customize the reply message?
Yes. Tell Notis exactly what the email should say—e.g., 'I received your message and will respond by end of day.'
When this happens · Trigger
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Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Gmail. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Gmail actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Gmail. Any combination from 985+ integrations.
When this happens · Trigger
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