Turn WhatsApp bug reports into labeled GitHub issues
Never let a bug report get lost in chat. Capture feedback directly from WhatsApp and automatically organize it in GitHub with the right labels, so your development team stays focused.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
Add labels to an issue
Adds labels (provided in the request body) to a repository issue; labels that do not already exist are created.
Why this helps
Bug reports scatter across WhatsApp, Slack, and email. Your engineering team wastes time hunting for issues instead of fixing them.
- Stop losing bug reports in messaging chaos
- Triage happens automatically, no manual review needed
- Your team sees tagged issues immediately in GitHub
Setup
Build it in a few focused steps.
- 1Connect your WhatsApp Business account and GitHub repository to Notis (one-time setup in the portal).
- 2Create a new automation by telling Notis: 'When a WhatsApp message mentions a bug, add the bug label to a GitHub issue'.
- 3Choose WhatsApp as your trigger and set it to fire on new messages.
- 4Pick a channel (Slack, email, or WhatsApp) where Notis will report each automation run.
- 5Test by sending a message like 'Bug: login page crashes on mobile' to your WhatsApp Business number and verify the label appears in GitHub.
Questions about this workflow
Will this create new issues in GitHub, or just label existing ones?
This workflow labels existing issues. You can set up a separate automation to create new issues if you'd like — just ask Notis 'create a GitHub issue from each WhatsApp message'.
What if the person sending the WhatsApp message isn't in GitHub?
Notis uses the plain-language prompt you provide. If you want to track who reported the bug, that information stays in the issue description or comments.
Can I use different labels for different types of bugs?
Yes. You can set up multiple automations, each with different keywords — e.g., 'if urgent' adds priority-high, 'if mobile' adds platform-ios, etc.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to GitHub. A trigger fires from one place; an action lands in another.
Whatsapp triggers
GitHub actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Accept a repository invitation
Accepts a pending repository invitation that has been issued to the authenticated user.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
List repositories starred by the authenticated user
Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
List stargazers
Deprecated: lists users who have starred a repository; use `list stargazers` instead.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Star a repository for the authenticated user
Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.
Add email for auth user
Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.
Add app access restrictions
Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.
Add a repository collaborator
Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.
Add a repository to an app installation
Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.
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When this happens · Trigger
Do this · Action
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