Automate WhatsApp Template Status Updates
WhatsApp templates are your broadcast channel—but tracking review statuses is tedious. Notis updates Airtable automatically when templates are approved, rejected, or flagged.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
Update record
Modifies specified fields of an existing record in an airtable base and table; the base, table, and record must exist.
Why this helps
You submit message templates to WhatsApp for review, but checking approval status means logging into Meta's dashboard repeatedly. You forget to check, templates get rejected without you knowing, and marketing campaigns stall.
- Real-time status updates: know instantly when templates are approved
- Centralized tracking: see all template statuses in one Airtable view
- Never miss a rejection: automated alerts notify you of problems
- Campaign planning: launch campaigns with confidence once templates are live
Setup
Build it in a few focused steps.
- 1Connect WhatsApp Business Account to Notis.
- 2Connect Airtable to Notis.
- 3Create an Airtable table with columns for template name, status, submission date, and review date.
- 4Tell Notis: 'Whenever a WhatsApp message template status changes, find the matching template in my Airtable and update the status field.'
- 5Test by submitting a template and watching Airtable update when status changes.
Questions about this workflow
How often does Notis check template status?
Notis updates immediately when WhatsApp sends a status notification. If you want periodic checks, you can set up a scheduled version that runs daily or weekly.
What statuses are tracked?
Approved, rejected, pending, and flagged. You can customize your Airtable status field to match your workflow.
Can I set up alerts for rejections?
Yes. Ask Notis to send you a notification (WhatsApp, email, or Telegram) when a template is rejected.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Airtable. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Airtable actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create Field
Creates a new field within a specified table in an airtable base.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Airtable. Any combination from 985+ integrations.
When this happens · Trigger
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