Turn Telegram inquiries into WhatsApp quick responses
Questions in Telegram automatically prompt button-based responses on WhatsApp. Get clear, structured feedback instead of freeform typing.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Telegram inquiries are vague and rambling, so you ask clarifying questions on WhatsApp manually instead of offering structured choices upfront.
- Get clearer, more structured information from Telegram inquiries
- Reduce back-and-forth by offering choices upfront
- Automate response collection without manual prompting
Setup
Build it in a few focused steps.
- 1Connect Telegram and WhatsApp to Notis
- 2Tell Notis: 'When someone asks a question in Telegram, send them button options on WhatsApp to clarify their needs'
- 3Notis creates an automation triggered by Telegram messages and sends WhatsApp button prompts
- 4Design 3 button options that capture the most common inquiry types you receive
- 5Test by asking a question to your Telegram bot and confirm the WhatsApp buttons appear
Questions about this workflow
Can I use different buttons for different types of inquiries?
Yes, Notis can analyze the Telegram inquiry and select buttons that match the question type.
What if someone doesn't respond to the WhatsApp buttons?
You can set a timeout and send a follow-up message, or route unresponsive inquiries to a separate workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Whatsapp. A trigger fires from one place; an action lands in another.
Telegram triggers
Whatsapp actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
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When this happens · Trigger
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