Send template messages from any external system to WhatsApp
Your CRM, billing system, or custom tool can now trigger WhatsApp template messages. No more manual message sending.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
You're manually sending the same WhatsApp template messages repeatedly when specific business events occur in other tools.
- Automate template sends triggered by external business events
- Reduce manual messaging overhead
- Ensure consistent, pre-approved messages go out every time
Setup
Build it in a few focused steps.
- 1Connect WhatsApp to Notis in the portal
- 2Tell Notis: 'When you receive a webhook event, send a WhatsApp template message'
- 3Notis generates a webhook URL for you and sets up an automation to handle incoming requests
- 4Get your unique webhook URL from Notis and configure your external system (CRM, billing tool, etc.) to POST to it
- 5Test by triggering a webhook event from your external tool and verify the WhatsApp template message is sent
Questions about this workflow
How do I map data from my webhook to the template message?
Notis uses plain language to interpret the webhook payload. Tell Notis something like 'Use the customer name from the webhook in the message' and it extracts and fills the template.
What if my template isn't approved yet?
Notis will only send approved templates. You can create and submit templates through the WhatsApp dashboard or via Notis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Whatsapp. A trigger fires from one place; an action lands in another.
Telegram triggers
Whatsapp actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Telegram and Whatsapp. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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