Keep Customer Records Fresh Across Tools
Customer mentions a new email or phone on Telegram? Notis automatically updates their Stripe customer record—no manual data juggling, no stale records.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Update Customer
Updates an existing stripe customer, identified by customer id, with only the provided details; unspecified fields remain unchanged.
Why this helps
Customer updates come through Telegram (new email, phone, address) but their Stripe record stays outdated. You have to manually switch to Stripe to update it, and sometimes you just forget.
- Eliminate manual data entry—Notis syncs customer updates directly from your Telegram chats
- Prevent billing failures from outdated contact info
- Keep email and phone numbers current for invoices and support communications
- Reduce data silos by automating the sync between chat and billing
Setup
Build it in a few focused steps.
- 1Connect Telegram and Stripe to Notis.
- 2Create an automation: "When a customer mentions their new email or phone number on Telegram, update their Stripe record with that information."
- 3Select "New Message Received" as the trigger.
- 4Choose your customer service channel and notification method.
- 5Test by mentioning a new email in a Telegram chat and confirm Notis updates the Stripe customer record.
Questions about this workflow
Will Notis update every mention of an email or phone, or only specific patterns?
You control the instruction. Say "when someone explicitly asks to update their email" and Notis will only trigger on intentional updates, not casual mentions in conversation.
What other customer fields can Notis update?
Email, phone, name, and custom metadata are the main ones. Include what you want updated in your automation instruction.
What if Notis updates the wrong customer by accident?
Notis will notify you of what it updated. Check the report and if there's an error, you can revert it from the Stripe dashboard. Refine your instruction to be more specific.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Stripe. A trigger fires from one place; an action lands in another.
Telegram triggers
Stripe actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
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When this happens · Trigger
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