Find Customer Details Without Leaving Telegram
Ask Notis "Find customer John Smith" on Telegram and get their Stripe profile instantly—email, subscription status, lifetime value, all in one message.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Search Stripe customers
Retrieves a list of stripe customers matching a search query that adheres to stripe's search query language.
Why this helps
A customer calls, you have their name, but you have to log into Stripe to look them up. By the time you find them, context is lost and the customer is waiting.
- Find customers without leaving Telegram—no dashboard switching during support calls
- Reduce hold time by looking up customer details in seconds
- Get full customer context (email, subscriptions, payment history) in one response
- Perfect for founders who spend most time in Telegram with customers
Setup
Build it in a few focused steps.
- 1Connect Telegram and Stripe to Notis.
- 2Create an automation: "When I ask to find a customer by name or email on Telegram, search for them in Stripe and show me their details."
- 3Select "New Message Received" as the trigger.
- 4Choose your Telegram chat as the trigger location.
- 5Test by asking Notis to find a customer and confirm it returns their email, subscriptions, and other profile data.
Questions about this workflow
Can I search by email, phone, or just name?
Email and name are most reliable. Phone works if you include it, but Stripe primarily searches by email and name.
What if multiple customers have the same name?
Notis will return the top matches and ask for clarification (e.g., email address or domain) to narrow it down.
Will I see their full payment history?
Notis shows key customer details like email, subscriptions, and recent activity. For full transaction history, you can ask Notis for more specifics or check Stripe directly.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Stripe. A trigger fires from one place; an action lands in another.
Telegram triggers
Stripe actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Not just Telegram and Stripe. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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