Create Jira Issues From External Webhook Events
External system sends a webhook. Jira issue appears. No manual steps.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Important events from external tools (support tickets, form submissions, alerts) don't make it to Jira, or require manual re-entry.
- External events become tracked Jira issues instantly
- No manual copying between systems
- Real-time sync from outside sources
Setup
Build it in a few focused steps.
- 1Connect Jira to Notis.
- 2Request an automation: 'When you receive a webhook, create a Jira issue with the event data'.
- 3Notis generates a unique webhook URL and explains how to configure your external system.
- 4Test the webhook by sending a sample event—Notis creates the issue instantly.
- 5Map the webhook fields to Jira fields (title, description, assignee) in your automation instruction.
Questions about this workflow
What external systems can send webhooks?
Any system with outgoing webhooks: Stripe, GitHub, support platforms, custom backends, form tools, etc.
How do I send the webhook?
Notis provides a URL. You add it to your external system's webhook settings and Notis handles the rest.
Can I filter which events create issues?
Yes. You can tell Notis to only create issues for specific event types (e.g., only high-priority support tickets).
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Jira. A trigger fires from one place; an action lands in another.
Telegram triggers
Jira actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Add Attachment
Uploads and attaches a file to a jira issue.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Telegram and Jira. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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