Every Customer Insight, Logged and Searchable in Hubspot
Customers give you feedback in Telegram all the time, but it's scattered and easy to forget. Notis captures every piece and logs it in Hubspot as a formal feedback submission so you can spot trends and act on insights.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create batch of feedback submissions
Creates a batch of feedback submissions in hubspot, ideal for bulk imports; all property names, `associationtypeid`s, and association `to id`s must reference existing entities in hubspot.
Why this helps
Customers message feedback in Telegram, but you never act on it systematically. Weeks later you forget what they said. If someone's problem is mentioned by multiple people, you don't see the pattern because each message is siloed in chat.
- All customer feedback is centralized and searchable in Hubspot
- Spot patterns across multiple customers that point to product improvements
- Never lose a valuable customer insight to a forgotten Telegram message
- Easy to assign and track follow-up on feedback
Setup
Build it in a few focused steps.
- 1Connect Telegram and Hubspot to Notis.
- 2Create an automation: 'When a customer sends feedback in Telegram, create a feedback submission in Hubspot with the text and their contact info.'
- 3Choose Telegram as your trigger (Notis selects 'New Message Received'), pick your notification channel.
- 4Ask a friend to send feedback via Telegram and verify it appears in Hubspot feedback.
Questions about this workflow
How do I tell Notis which messages are feedback vs. questions?
Tell Notis keywords to watch for — e.g., 'log messages with feedback, suggestion, improvement, or bug as feedback submissions.'
Can I categorize feedback automatically?
Yes. Ask Notis to tag it by type (feature request, bug, UX issue) based on keywords in the message.
Does it work for group chat feedback too?
It can. Just specify which groups or channels to monitor for feedback.
Can I see feedback from all contacts in one view?
Yes. Hubspot's feedback module lets you search and filter by sender, date, or category.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Hubspot. A trigger fires from one place; an action lands in another.
Telegram triggers
Hubspot actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
Not just Telegram and Hubspot. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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