Turn Telegram client messages into a live CRM
When a client requests something in Telegram, Notis logs it instantly to your CRM tracker with context, date, and status fields.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Append Values to Spreadsheet
Tool to append values to a spreadsheet. use when you need to add new data to the end of an existing table in a google sheet.
Why this helps
Client requests come in via Telegram, but there's no system. You miss follow-ups, duplicate work, or forget what you promised—damaging trust.
- No missed client follow-ups
- Single view of all active client work
- Easy to track what you've committed to
- Reduces manual CRM data entry
Setup
Build it in a few focused steps.
- 1Connect Telegram and Google Sheets to Notis.
- 2Create an automation: 'When a client sends a request or question in this Telegram channel, add it to my CRM tracker with their name, the request, today's date, and a follow-up reminder date.'
- 3Use 'Telegram - New Message' and select your client communication channel.
- 4Test with a sample client message (e.g., a client asking about pricing, delivery, or features) and verify it's logged with all details.
Questions about this workflow
Can I distinguish between different client types?
Yes. Use separate Telegram groups or channels per client, and set up automations that tag each by client name or tier automatically.
How do I mark requests as completed?
Use a status column (Open, In Progress, Completed) that you or Notis can update via Telegram buttons or manual edit in the sheet.
Can Notis set automatic follow-up dates?
Yes. Your automation can tell Notis to suggest a follow-up date based on the request type, which you can adjust in the sheet.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Google Sheets. A trigger fires from one place; an action lands in another.
Telegram triggers
Google Sheets actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Add Sheet to Spreadsheet
Adds a new sheet (worksheet) to a spreadsheet. use this tool to create a new tab within an existing google sheet, optionally specifying its title, index, size, and other properties.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Aggregate Column Data
Searches for rows where a specific column matches a value and performs mathematical operations on data from another column.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Append Dimension
Tool to append new rows or columns to a sheet, increasing its size. use when you need to add empty rows or columns to an existing sheet.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Batch get spreadsheet
Retrieves data from specified cell ranges in a google spreadsheet; ensure the spreadsheet has at least one worksheet and any explicitly referenced sheet names in ranges exist.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Batch update spreadsheet
Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.
Batch Update Values by Data Filter
Tool to update values in ranges matching data filters. use when you need to update specific data in a google sheet based on criteria rather than fixed cell ranges.
Clear Basic Filter
Tool to clear the basic filter from a sheet. use when you need to remove an existing basic filter from a specific sheet within a google spreadsheet.
Clear spreadsheet values
Clears cell content (preserving formatting and notes) from a specified a1 notation range in a google spreadsheet; the range must correspond to an existing sheet and cells.
Connect any two apps with Notis in the middle.
Not just Telegram and Google Sheets. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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