Tag ActiveCampaign contacts from Telegram button taps

Inline buttons make Telegram feel effortless for your audience. Notis turns each tap into a clean segmentation signal by managing the matching tag on the person's ActiveCampaign contact.

Trigger

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

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Action

Manage contact tag

Manage tags for a contact in activecampaign. this action allows adding or removing tags from a contact. the action can be performed using either the contact's id or email address.

Why this helps

People self-select interests by tapping buttons, but that signal never reaches your CRM segments.

  • Button taps become instant, accurate segmentation.
  • Your ActiveCampaign tags reflect real interest without manual sorting.
  • You can send far more relevant campaigns off the back of one tap.

Setup

Build it in a few focused steps.

  • 1Connect Telegram and ActiveCampaign to Notis once from the portal.
  • 2Tell Notis: 'When someone taps a button in my Telegram bot, add the matching tag to their ActiveCampaign contact.'
  • 3Select the callback query trigger.
  • 4Choose the channel where Notis logs each tag change.
  • 5Tap one of your own buttons and confirm the tag appears in ActiveCampaign.

Questions about this workflow

Can different buttons apply different tags?

Yes. Describe which button maps to which tag in plain language and Notis reads the tap to apply the correct one.

Can it remove tags too?

It can. Tell Notis when a tap should remove a tag, for example an 'unsubscribe from topic' button, and it will manage that.

Do I need to build the tags first?

It helps to have your tags ready in ActiveCampaign, but Notis can also create a tag on the fly if you ask it to.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Telegram to Active campaign. A trigger fires from one place; an action lands in another.

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Telegram triggers

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Active campaign actions

New Message Received

Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.

TriggerInstant

Add contact note

Add a note to a contact in activecampaign. the note will be associated with a contact as a subscriber type. the tool will first find the contact id using the provided email address and then create the note.

ActionInstant

New Channel Post

Triggered when a new post is published to a channel where your bot is an administrator.

TriggerInstant

Add Contact to Automation

This tool adds an existing contact to a specific automation in activecampaign. it first looks up the contact by email address to get their id, then adds them to the specified automation using the /api/3/contactautomations endpoint.

ActionInstant

Callback Query Received

Triggered when a user taps an inline keyboard button attached to one of your bot's messages.

TriggerInstant

Add Secondary Contact to Deal

This tool adds a secondary contact to an existing deal in activecampaign. if the deal has no primary contact set, this contact will be set as primary if no role is specified. the tool requires the user to have permission to manage deals and expects parameters like contact id (required), deal id (required), and role id (optional).

ActionInstant

Message Edited

Triggered when a message in a chat your bot can see is edited by its sender.

TriggerInstant

Create Account

This tool creates a new account in activecampaign. it represents a business or organization and allows programmatic account creation. the tool requires the account name and optionally accepts parameters such as account url, owner, and custom fields.

ActionInstant

New Chat Member

Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.

TriggerInstant

Create contact

Creates a new contact in activecampaign with the specified details. this action allows you to create a new contact with basic information like email, name, phone, organization details, and tags. the email address is the only required field, while all other fields are optional.

ActionInstant

Create contact task

Create a task associated with a contact in activecampaign. this action allows you to create a new task that will be associated with a specific contact in your activecampaign account. the task can include details such as due date, title, description, and can be assigned to a specific user.

ActionInstant

Create Deal Pipeline

Creates a new deal pipeline in activecampaign. a deal pipeline is a visual representation of your sales process that helps organize and track deals through different stages. when you create a new pipeline, it automatically comes with three default stages: 'to contact,' 'in contact,' and 'follow up.'

ActionInstant

Create Deal Task Type

This tool creates a new deal task type in activecampaign. deal task types are used to categorize and organize tasks associated with deals, and they are an important feature for maintaining a structured task management system within the deals pipeline. this action complements the existing active campaign create deal task action by enabling the creation of custom task types that can be used when creating deal tasks.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Telegram and Active campaign. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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