Auto-Send Branded Receipts to Customers Over WhatsApp
Every time a Stripe invoice payment succeeds, Notis sends a branded receipt template to WhatsApp. Customers have proof of payment instantly; you skip the manual send.
Trigger
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
After a customer pays, you remember to send a receipt... hours later, or sometimes not at all. They follow up asking if the payment went through. More context-switching, more stress.
- Professional-looking receipts sent automatically, no admin time
- Customers never wonder if their payment cleared
- Template is pre-approved by WhatsApp, guaranteed 99.9% delivery
Setup
Build it in a few focused steps.
- 1Connect Stripe to Notis and verify your WhatsApp Business account is linked.
- 2Design your receipt template in WhatsApp or tell Notis what you want (e.g., 'logo, amount, date, thank you').
- 3Submit the template to WhatsApp for approval—typically takes 1–2 hours.
- 4In Notis, create an automation: 'When an invoice payment succeeds in Stripe, send my receipt template via WhatsApp.'
- 5Once approved, Notis automatically sends it each time a payment clears. Monitor runs in your report channel.
Questions about this workflow
How long does template approval take?
Usually 1–2 hours, but WhatsApp reviews during business hours. Notis will notify you when it's approved.
Can I update the receipt format later?
Yes. Create a new template version in WhatsApp and tell Notis to use it. The old one stays active until you're ready to switch.
What if a customer hasn't texted me before?
Notis queues the receipt until they initiate contact, then sends it with the next message. No delivery is lost.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Whatsapp. A trigger fires from one place; an action lands in another.
Stripe triggers
Whatsapp actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Product Created Trigger
Triggered when a product is created in Stripe
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Stripe and Whatsapp. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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