Ask Delivery Preferences in One Tap After Purchase
Right after checkout, Notis sends a WhatsApp message with buttons: 'Ship ASAP' or 'Schedule for Later.' No emails, no phone calls—customers choose, you act.
Trigger
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
You get an order, then spend hours figuring out when to ship it or how the customer wants it. You're guessing, emailing, waiting for replies that never come.
- Fulfillment preferences captured instantly, no guesswork
- Customers love not having to send follow-up emails
- Your logistics run smoother with clear intent from day one
Setup
Build it in a few focused steps.
- 1Connect Stripe and WhatsApp to Notis.
- 2Tell Notis: 'After checkout is complete in Stripe, ask the customer how they want their order fulfilled. Options: Ship this week, Wait until [date], or Message me details.'
- 3Notis creates buttons for each option and links them to your fulfillment tags.
- 4Test by completing a checkout and confirming buttons appear in WhatsApp.
- 5Each button click logs to your fulfillment system so you know exactly what each order needs.
Questions about this workflow
Can I have more than 3 button options?
WhatsApp supports up to 3 buttons per message. For more choices, use an interactive list instead of buttons.
How does the choice link to my fulfillment system?
Notis tags the order with the customer's choice (e.g., 'ship-asap' or 'wait-date'). You can filter your orders by tag in Stripe or export to your fulfillment app.
What if they don't respond?
Notis marks it pending. You can set a reminder to follow up 24 hours later if you like.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Whatsapp. A trigger fires from one place; an action lands in another.
Stripe triggers
Whatsapp actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Product Created Trigger
Triggered when a product is created in Stripe
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Stripe and Whatsapp. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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