Automate Purchase Confirmations Straight to WhatsApp
The moment a customer completes checkout in Stripe, Notis sends them a confirmation message via WhatsApp. No more digging through email to verify sales went through.
Trigger
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
You're never quite sure if a sale actually went through. You check Stripe, then your email, then text a customer. That back-and-forth kills focus and confidence.
- Customers get instant confirmation without waiting for email
- You stop manually messaging to confirm orders
- Lower cart abandonment with immediate reassurance
Setup
Build it in a few focused steps.
- 1Connect your Stripe account to Notis via the portal.
- 2Connect your WhatsApp Business account to Notis.
- 3Ask Notis: 'Send customers a WhatsApp message when they complete checkout in Stripe.'
- 4Choose WhatsApp as your run-report channel so Notis tells you when messages are sent.
- 5Test by completing a checkout and confirming the WhatsApp message arrives in seconds.
Questions about this workflow
What information goes into the WhatsApp message?
Notis includes the order total, customer name, and a link to their receipt—all pulled straight from Stripe, no manual entry.
Will this message reach everyone?
WhatsApp requires customers to have texted you first or opted in. If a customer hasn't initiated contact, Notis queues the message until they do.
Can I customize the message?
Yes. Tell Notis exactly what to say—e.g., 'add an emoji,' 'include a next-step link,' or 'say thanks for supporting small businesses.' Notis adapts automatically.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Whatsapp. A trigger fires from one place; an action lands in another.
Stripe triggers
Whatsapp actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Product Created Trigger
Triggered when a product is created in Stripe
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Stripe and Whatsapp. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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