Let Your Team Help Solve Payment Issues

Neurodivergent founders often carry decisions alone, even when help is available. Notis sends critical payment alerts to your team Telegram group and lets admins vote on next steps, so you're not deciding in a vacuum.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Telegram logo

Action

Get Chat Administrators

Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.

Why this helps

Payment issues feel urgent and invisible. You handle them alone, miss context from the team, and make reactive decisions without input from people who might know the pattern or have a better solution.

  • Get team input on urgent decisions
  • Reduce isolation on payment problems
  • Leverage collective problem-solving
  • Ensure nothing slips through solo

Setup

Build it in a few focused steps.

  • 1Connect Stripe, Telegram, and Notis
  • 2Create an automation: 'When a high-risk Stripe event occurs (like multiple failed charges), send an alert to my team Telegram group and ask if we should retry, reach out to the customer, or investigate further'
  • 3Set the trigger to 'Notis Webhook' with your custom payment risk rules
  • 4Route to your team group with admin access
  • 5Test by manually triggering a payment alert and checking the group poll

Questions about this workflow

What counts as a critical payment issue worth team input?

You decide. Examples: 5+ failed charges in 1 hour, a high-value payment failing, churn from your top customer. Tell Notis the conditions and it will alert accordingly.

Can team members vote without being technical?

Yes. Polls are simple yes/no or multiple choice. Even non-technical team members can vote. Notis translates the results into action.

What if your team disagrees on next steps?

The poll shows the split. You can choose majority rule, or Notis can escalate ties to you directly for final call. Transparency matters more than unanimous votes.

Can this also alert customers when there's an issue on our side?

Set up a separate automation for customer-facing alerts. This one keeps it internal so your team can coordinate before communicating outward.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Telegram. A trigger fires from one place; an action lands in another.

Stripe logo

Stripe triggers

Telegram logo

Telegram actions

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Answer Callback Query

Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Delete Message

Delete a message, including service messages, with certain limitations.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Edit Message

Edit text messages sent by the bot.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Export Chat Invite Link

Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Forward Message

Forward messages of any kind. service messages can't be forwarded.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Get Chat Info

Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).

ActionInstant

Subscription Deleted Trigger

Triggered when a subscription is deleted in Stripe

TriggerInstant

Get Chat Administrators

Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.

ActionInstant

Get Chat History

Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Stripe and Telegram. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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