Never Let a Declined Charge Go Unnoticed
When a charge fails, you have minutes to act. Notis watches Stripe and sends an immediate Telegram alert, giving you visibility and time to retry or follow up before the customer forgets.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Failed charges are invisible until you actively check. Customers often don't remember to retry, and you don't know which ones failed unless you hunt through Stripe daily.
- See failures instantly without dashboard checking
- React fast enough to save the transaction
- Reduce revenue loss from unresolved charges
- Catch patterns in payment issues
Setup
Build it in a few focused steps.
- 1Connect Stripe and Telegram to Notis once in the portal
- 2Create an automation: 'Alert me on Telegram when a charge fails in Stripe'
- 3Set 'Charge Failed' as your trigger event
- 4Send alerts to a payments channel or your urgent chat
- 5Test by creating a declined charge in Stripe test mode and verify the Telegram alert
Questions about this workflow
What's included in the charge failed alert?
Amount, customer, failure reason, and a link to the charge in Stripe—so you have all the context you need to take action immediately.
Can Notis retry the charge automatically?
Notis can alert you, but retries require customer interaction or your approval. You can set up a follow-up automation to send the customer a Telegram message asking if they want to retry, or draft an email with retry instructions.
Should I get alerted for declined charges and failed payment intents?
Yes—they're different events. Set up both automations for complete visibility. Payment intent failures are authorization issues; charge failures are legacy API declines. Together, they cover all payment rejections.
Can I group failed charges by reason (fraud, insufficient funds, etc.)?
Notis includes the failure reason in each alert. Over time, you'll see patterns. You can tell Notis to mention the reason prominently or highlight specific high-risk categories.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Telegram. A trigger fires from one place; an action lands in another.
Stripe triggers
Telegram actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Delete Message
Delete a message, including service messages, with certain limitations.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Edit Message
Edit text messages sent by the bot.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Product Created Trigger
Triggered when a product is created in Stripe
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Not just Stripe and Telegram. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Telegram.