Celebrate Every Subscription Upgrade

Upgrades are proof that customers value your product. Notis reminds your team to celebrate each one, acknowledge the sales effort, and plan how to make the upgraded plan even stickier.

Trigger

Subscription Added Trigger

Triggered when a subscription is added in Stripe

Slack logo

Action

Create a reminder

Creates a slack reminder with specified text and time; time accepts unix timestamps, seconds from now, or natural language (e.g., 'in 15 minutes', 'every thursday at 2pm').

Why this helps

Subscription upgrades are easy to miss. Your team doesn't see the upsells that are working, so they keep grinding on outbound instead of doubling down on what's working.

  • Celebrate wins and boost team morale
  • Reinforce what sales tactics are working
  • Build momentum around upsells
  • Keep the team focused on expansion, not just acquisition

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Slack to Notis.
  • 2Create an automation: 'When a subscription is added or changed to a higher tier, remind the team to celebrate.'
  • 3Pick the Slack channel where your sales team hangs out.
  • 4Select the trigger: Subscription Added (or filter for upgrades only).
  • 5Test by upgrading a test subscription in Stripe.

Questions about this workflow

How do we distinguish upgrades from new subscriptions?

Ask Notis to look at subscription history in Stripe—if there's a prior subscription, it's an upgrade.

Should we give sales credit or bonuses for upgrades?

This automation makes upgrades visible. Whether you reward them is your business decision.

Can we include the revenue amount in the reminder?

Yes. Tell Notis to calculate the MRR increase and highlight the upsell value.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Slack. A trigger fires from one place; an action lands in another.

Stripe logo

Stripe triggers

Slack logo

Slack actions

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Set snooze duration

Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Add a custom emoji to a Slack team

Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Add an emoji alias

Adds an alias for an existing custom emoji in a slack enterprise grid organization.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Add a remote file

Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Add a star to an item

Stars a channel, file, file comment, or a specific message in slack.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Add call participants

Registers new participants added to a slack call.

ActionInstant

Subscription Deleted Trigger

Triggered when a subscription is deleted in Stripe

TriggerInstant

Add emoji

Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.

ActionInstant

Add reaction to message

Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.

ActionInstant

Connect any two apps with Notis in the middle.

Not just Stripe and Slack. Any combination from 985+ integrations.

When this happens · Trigger

Do this · Action

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