Track Payment Disputes in a Notion Database
Each payment intent failure creates a new database of cases ready for investigation. Organize by failure reason, assign owners, and track resolution status all in one place.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Create Notion Database
Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.
Why this helps
Payment failures are scattered across Stripe notifications. Without organized tracking, important disputes get lost and revenue recovery is haphazard.
- Organized dispute tracking—nothing gets lost
- Assigned ownership means clear accountability for resolution
- Historical case database improves handling of similar issues
Setup
Build it in a few focused steps.
- 1Connect Stripe and Notion to Notis.
- 2Ask Notis: 'When a payment intent fails in Stripe, create a new Notion database for dispute cases that includes Customer, Failure Reason, Investigation Notes, Assigned To, and Status (Open/Resolved).'
- 3Tell Notis where to create case databases (a parent folder for dispute tracking).
- 4Notis will populate customer and failure details from Stripe automatically.
- 5Test by triggering a payment failure and confirming the case database appears in Notion.
Questions about this workflow
Can we assign disputes to team members automatically?
Yes. Based on the failure reason or customer type, Notis can assign disputes to specific people.
How do we mark a dispute as resolved?
Update the Status field in Notion to 'Resolved' and add a resolution note. Notis tracks when the case closed.
Can we categorize disputes by severity?
Yes. Add a Priority field and tag each dispute based on amount, customer value, or urgency.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Notion. A trigger fires from one place; an action lands in another.
Stripe triggers
Notion actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Add multiple content blocks (bulk, user-friendly)
Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Add content to Notion page
Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Append complex blocks (advanced, full control)
Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Archive Notion Page
Archives (moves to trash) or unarchives (restores from trash) a specified notion page.
Product Created Trigger
Triggered when a product is created in Stripe
Create comment
Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Notion Database
Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Create Notion page
Creates a new empty page in a notion workspace.
Delete a block
Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.
Connect any two apps with Notis in the middle.
Not just Stripe and Notion. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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