Turn Stripe Charge Failures into Tracked Incidents
When a customer's payment fails, you need to know immediately and have a clear record to work from. This automation creates a new incident page in Notion the moment a charge fails, so nothing slips through the cracks.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Create Notion page
Creates a new empty page in a notion workspace.
Why this helps
Failed charges get lost in Stripe notifications or Slack noise. Without a single source of truth in Notion, follow-ups get skipped and revenue is left on the table.
- Centralized incident log—no more scattered notifications
- Automatic page creation means nothing is forgotten
- Built-in space for follow-up notes and resolution tracking
Setup
Build it in a few focused steps.
- 1Connect Stripe and Notion to Notis from your portal settings.
- 2Ask Notis: 'When a Stripe charge fails, create a new incident page in my Notion workspace with the error details and customer info.'
- 3Pick a Notion folder or database where the incident pages will live.
- 4Set Notis to notify you in Slack or Telegram when a charge fails so you can respond quickly.
- 5Verify with a test charge failure (or ask Notis to show you an existing failed charge as a dry run).
Questions about this workflow
How much detail does Notis capture about the failure?
Notis includes the customer name, charge amount, failure reason (e.g., insufficient funds), timestamp, and a direct link back to the charge in Stripe.
Can I template the incident page?
Yes. Describe the template you want (e.g., 'Include a Follow-Up section and a Resolved checkbox'), and Notis will apply it to every incident page it creates.
What if we get hundreds of failed charges in a day?
Each charge creates one page. If volume is high, ask Notis to batch them into a daily summary instead, or set up a filter to only log failures above a certain amount.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Notion. A trigger fires from one place; an action lands in another.
Stripe triggers
Notion actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Add multiple content blocks (bulk, user-friendly)
Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Add content to Notion page
Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Append complex blocks (advanced, full control)
Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Archive Notion Page
Archives (moves to trash) or unarchives (restores from trash) a specified notion page.
Product Created Trigger
Triggered when a product is created in Stripe
Create comment
Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Notion Database
Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Create Notion page
Creates a new empty page in a notion workspace.
Delete a block
Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.
Connect any two apps with Notis in the middle.
Not just Stripe and Notion. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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