Create a Churn Alert Thread in Notion
When a subscriber leaves, the event is logged as a comment on your Notion Churn Tracker. Over time, you build a complete cancellation history with patterns, timing, and customer context all in one place.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Create comment
Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).
Why this helps
Churned customers are forgotten as soon as they cancel. Without a dedicated churn log, you can't spot patterns, reach out for feedback, or measure churn rate accurately.
- Complete churn history searchable and organized
- Spot churn patterns and timing to prevent future cancellations
- Ready pool of customers for targeted win-back campaigns
Setup
Build it in a few focused steps.
- 1Connect both integrations to Notis.
- 2Create an automation: 'When a subscription is deleted in Stripe, add a comment to my Churn Tracker page in Notion with the customer name, cancellation date, subscription plan, and any available cancellation reason.'
- 3Pick or create a Notion page that will be your churn tracking hub.
- 4Set Notis to also alert you in Slack when a customer churns (so you can reach out for feedback while it's fresh).
- 5Test by cancelling a subscription and confirming the comment appears in Notion.
Questions about this workflow
Can we include the customer's email in the comment?
Yes. Notis will include contact info so you can follow up immediately if you want to ask for feedback.
Can we segment churned customers by reason?
Yes. Use Notion's filters to view cancellations by reason, plan, or date range. Over time, patterns emerge.
Does this replace a formal churn database?
It's a lightweight alternative. If you need deeper analysis, this can feed into a more structured database as a next step.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Notion. A trigger fires from one place; an action lands in another.
Stripe triggers
Notion actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Add multiple content blocks (bulk, user-friendly)
Efficiently adds multiple standard content blocks to a notion page in a single api call with automatic markdown parsing. the 'content' field in notionrichtext blocks now automatically detects and parses markdown formatting including headers (# ## ###), bold (**text**), italic (*text*), strikethrough (~~text~~), inline code (`code`), links ([text](url)), and more. ideal for bulk content creation, ai agents, and replacing multiple individual add page content calls. supports automatic text formatting, content splitting, and up to 100 blocks per request.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Add content to Notion page
Deprecated: appends a single content block to a notion page or a parent block (must be page, toggle, to-do, bulleted/numbered list, callout, or quote); invoke repeatedly to add multiple blocks.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Append complex blocks (advanced, full control)
Appends complex blocks with full notion block structure to a parent block or page. use for advanced scenarios requiring precise control: code blocks, tables, embeds, nested children within blocks, or when working with pre-built notion block objects. requires full notion api block schema - use add multiple page content for simpler content creation.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Archive Notion Page
Archives (moves to trash) or unarchives (restores from trash) a specified notion page.
Product Created Trigger
Triggered when a product is created in Stripe
Create comment
Adds a comment to a notion page (via `parent page id`) or to an existing discussion thread (via `discussion id`); cannot create new discussion threads on specific blocks (inline comments).
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Notion Database
Creates a new notion database as a subpage under a specified parent page with a defined properties schema; use this action exclusively for creating new databases.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Create Notion page
Creates a new empty page in a notion workspace.
Delete a block
Archives a notion block, page, or database using its id, which sets its 'archived' property to true (like moving to "trash" in the ui) and allows it to be restored later.
Connect any two apps with Notis in the middle.
Not just Stripe and Notion. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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