New Subscriptions Trigger Onboarding Tasks in Linear
Each new subscription automatically creates a Linear onboarding issue, so your customer success team has one place to track first-login setup, seat assignments, and launch milestones.
Trigger
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Subscriptions start in Stripe but your onboarding tasks live everywhere—email, Slack, a spreadsheet. You constantly lose track of who needs onboarded and whether they've finished their first workflow.
- Onboarding tasks are immediately visible and trackable in Linear
- Customer success team gets all subscription details in one place
- Reduce time to first value for new customers
- Track which customers are stuck in onboarding and need help
Setup
Build it in a few focused steps.
- 1Connect Stripe and Linear integrations.
- 2Go to Automations and create 'Subscription Onboarding Tracker'.
- 3Prompt: 'When a subscription is added in Stripe, create a Linear issue with the customer email, plan name, and start date. Add a checklist for: profile setup, team seat assignments, first workflow run. Assign to the onboarding team.'
- 4Choose 'Subscription Added Trigger' for Stripe.
- 5Set your alert channel and test with a new subscription.
Questions about this workflow
Can I segment onboarding by subscription plan?
Yes—tell Notis to vary the checklist based on the plan (e.g., 'Pro gets advanced features setup'). It'll customize per subscription type.
How long should an onboarding issue stay open?
Notis can set a due date based on your prompt (e.g., 'close after 30 days' or 'when first workflow completes'). You control that.
What if a customer is manually onboarded offline?
Tell Notis to look for a specific tag or comment in Linear. Your team can mark it as done and Notis won't create duplicates.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Linear. A trigger fires from one place; an action lands in another.
Stripe triggers
Linear actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create a comment
Creates a new comment on a specified linear issue.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Product Created Trigger
Triggered when a product is created in Stripe
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Stripe and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Linear.