Failed Charges Automatically Documented in Linear
When a charge fails, Notis attaches the full failure record, error codes, and customer data to a Linear issue so your team has everything needed to investigate without jumping between systems.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Why this helps
A charge fails and you create a Linear issue, but the actual evidence (error codes, failed card details, customer info) is only in Stripe. You have to copy-paste between systems, and critical details get left out.
- All failure evidence attached to one Linear issue—no context-switching
- Include error codes, customer details, and Stripe receipt without manual copy-paste
- Support team can investigate with full context, reducing back-and-forths
- Historical record of all charge failures documented in Linear
Setup
Build it in a few focused steps.
- 1Connect Stripe and Linear to Notis.
- 2Create an automation: 'Charge Failure Evidence Attachment'.
- 3Prompt: 'When a Stripe charge fails, create or find the related Linear issue and attach the failure receipt, error code, and customer email. Include a note with the attempted amount and timestamp.'
- 4Set the trigger to 'Charge Failed Trigger'.
- 5Choose your notification channel and test with a failed charge.
Questions about this workflow
What format are the attachments in?
Notis creates a text or PDF attachment with structured failure data (error code, customer, amount, timestamp) that's easy to read.
Can I attach screenshots of the Stripe dashboard?
Notis pulls the raw data from Stripe's API, so attachments are always consistent and include all relevant details automatically.
How long are attachments kept?
They're stored in Linear indefinitely, so you have a permanent record of all charge failures.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Linear. A trigger fires from one place; an action lands in another.
Stripe triggers
Linear actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create a comment
Creates a new comment on a specified linear issue.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Product Created Trigger
Triggered when a product is created in Stripe
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Stripe and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Linear.