Churn Patterns Surfaced in Linear Instantly
When a customer cancels, Notis shows similar past cancellations so your retention team can identify patterns (price sensitivity, feature gaps, timing) and respond faster to the next at-risk customer.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
List Linear issues
Lists non-archived linear issues; if project id is not specified, issues from all accessible projects are returned. can also filter by assignee id to get issues assigned to a specific user.
Why this helps
Customers churn one by one but you never see the pattern until it's too late. You handle each cancellation in isolation instead of recognizing that 10 customers canceled for the same reason.
- Identify churn patterns by comparing to past cancellations
- Retention team spots recurring reasons (price, feature, competitor) quickly
- Make data-driven retention decisions instead of guessing
- Proactively reach out to customers showing similar warning signs
Setup
Build it in a few focused steps.
- 1Connect Stripe and Linear to Notis.
- 2Create an automation: 'Churn Pattern Analysis'.
- 3Prompt: 'When a subscription is deleted in Stripe, search Linear for previous cancellations from similar customers (same plan, same cohort, same region). Post related churn issues as comments so the retention team can see patterns.'
- 4Set the trigger to 'Subscription Deleted Trigger'.
- 5Test by examining historical churn data and patterns.
Questions about this workflow
How does Notis identify 'similar' customers?
You define similarity in your prompt (e.g., 'same plan tier', 'same sign-up month', 'same region'). Notis searches based on that.
Can I see aggregate churn reasons?
Yes—ask Notis to generate a summary of the top churn reasons found. It can count patterns and show them as a comment.
How far back should it search?
Define that in your prompt (e.g., 'past 6 months' or 'past year'). Notis will search that window.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Linear. A trigger fires from one place; an action lands in another.
Stripe triggers
Linear actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create a comment
Creates a new comment on a specified linear issue.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Product Created Trigger
Triggered when a product is created in Stripe
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Stripe and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Linear.