Successful Checkouts Trigger Issue Queries
When a customer completes checkout, Notis searches Linear for any existing issues related to that customer so you can link them and provide full context in onboarding.
Trigger
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Action
List Linear issues
Lists non-archived linear issues; if project id is not specified, issues from all accessible projects are returned. can also filter by assignee id to get issues assigned to a specific user.
Why this helps
A customer completes checkout and you create an onboarding issue, but you don't realize there's an existing support ticket or feature request from them. You end up with duplicate issues and miss context.
- Find all previous customer issues when they make a purchase
- Link new onboarding issues to existing support or feature requests
- Your onboarding team gets full customer history in one place
- Avoid creating duplicate issues for the same customer
Setup
Build it in a few focused steps.
- 1Connect Stripe and Linear to Notis.
- 2Create an automation: 'Checkout Success Issue Query'.
- 3Prompt: 'When a checkout completes, search Linear for any open or recent issues with the customer's email. If found, comment on the onboarding issue with links to those tickets so the team has context.'
- 4Set the trigger to 'Checkout Session Completed Trigger'.
- 5Test with a checkout from a customer who has existing Linear issues.
Questions about this workflow
What if there are many existing issues for one customer?
Notis can list them all or only show high-priority ones. Tell it in your prompt how many to show.
How does it search for related issues?
By customer email, customer name, or company. You define what to search for in your prompt.
Can I automatically link the issues?
Notis can add comments to the new issue with links to existing ones. If Linear's API supports it, it can also create issue links directly.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Linear. A trigger fires from one place; an action lands in another.
Stripe triggers
Linear actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create a comment
Creates a new comment on a specified linear issue.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Product Created Trigger
Triggered when a product is created in Stripe
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Stripe and Linear. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Linear.