Charge Failures Become Linear Issues Instantly
Every failed charge triggers a Linear issue so urgent payment problems never get forgotten. Stop checking Stripe manually.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Failed payments slip through because you're constantly context-switching between Stripe and Linear. By the time you remember to check, customers have already reached out multiple times.
- Charge failures surface instantly in your Linear workspace where you already live
- No more manual checks of Stripe's dashboard—alerts come to you automatically
- Reduce time-to-response for customer billing issues
- Keep payment incidents visible to the whole team
Setup
Build it in a few focused steps.
- 1Connect your Stripe and Linear accounts to Notis (one-time setup in the portal).
- 2Open Automations → New Automation and name it 'Charge Failure Incident'.
- 3Enter the prompt: 'When a Stripe charge fails, create a high-priority issue in Linear with the charge ID, customer email, and amount so we can investigate immediately.'
- 4Set the trigger to 'Charge Failed Trigger' from Stripe.
- 5Pick a channel (Slack, email, or Telegram) for Notis to report when automations run, then save and test.
Questions about this workflow
How fast will the issue appear in Linear after a charge fails?
Within seconds—Notis listens for the Stripe webhook and creates the Linear issue almost instantly.
Will this create duplicate issues if the same charge fails multiple times?
Notis is smart enough to avoid duplicates. It tracks charge IDs so a retry won't create a new issue.
Can I customize the issue title, priority, and assignee?
Yes—mention that in your automation prompt (e.g., 'assign to the ops team' or 'mark as P0'). Notis will interpret it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Linear. A trigger fires from one place; an action lands in another.
Stripe triggers
Linear actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create a comment
Creates a new comment on a specified linear issue.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Product Created Trigger
Triggered when a product is created in Stripe
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Stripe and Linear. Any combination from 985+ integrations.
When this happens · Trigger
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