Automatically Create Jira Intake Tasks for Every New Stripe Subscription
New subscriptions in Stripe are wins—unless they slip through the cracks. Notis watches for new subscriptions and creates a Jira task for your onboarding team, complete with customer and plan details.
Trigger
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
A customer buys a subscription on your site. It lands in Stripe but your fulfillment team is still waiting for an email, or you manually create a Jira ticket hours later. Onboarding gets delayed.
- Fulfillment team has context immediately—no 'did a new customer sign up?' messages
- Reduce onboarding delays from days to hours
- Every subscription is tracked in one place (Jira), not split between email and Stripe
Setup
Build it in a few focused steps.
- 1Connect Stripe and Jira to Notis (one-time, via the portal).
- 2Tell Notis: 'When a new subscription is added in Stripe, create a Jira task in the Fulfillment project with the customer name and plan details.'
- 3Select the channel where Notis reports runs (Slack, email, etc.).
- 4Set the Jira issue type to 'Task' and priority to 'Medium' in your automation prompt.
- 5Test by creating a new subscription in Stripe and confirm the task appears in Jira.
Questions about this workflow
Can we set a due date on the Jira task automatically?
Yes. Tell Notis to set a due date (e.g., 'due in 2 days'). Notis calculates and assigns it based on the current date.
What if we want different tasks for different subscription plans?
You'd need separate automations for now—one per plan type. Notis creates one task per subscription event, but you can customize the task details by plan in your prompt.
Do we have to be in Jira to see new tasks, or will Notis notify us?
Notis notifies your chosen channel (Slack, email, etc.) when a new task is created. You can also check Jira directly for all open intake tasks.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Jira. A trigger fires from one place; an action lands in another.
Stripe triggers
Jira actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Add Attachment
Uploads and attaches a file to a jira issue.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Product Created Trigger
Triggered when a product is created in Stripe
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Not just Stripe and Jira. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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