Debug Payment Issues With Your Data
Every failed payment intent in Stripe gets logged to your Google Sheet with failure reason, customer info, and attempt count. Stop guessing why payments fail—log the data and solve it.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Append Values to Spreadsheet
Tool to append values to a spreadsheet. use when you need to add new data to the end of an existing table in a google sheet.
Why this helps
Payment failures happen silently. You don't see the pattern of which customers struggle, which payment methods fail most, or what error codes repeat—so you can't fix root causes.
- Spot payment failure patterns quickly
- Debug billing issues with complete data
- Reduce customer support friction around failed payments
- Build institutional knowledge about your payment failures
Setup
Build it in a few focused steps.
- 1Connect Stripe and Google Sheets to Notis.
- 2Tell Notis: 'When a payment intent fails in Stripe, log the customer email, payment method, failure reason, amount, and timestamp to my payment-failures sheet.'
- 3Choose 'Payment Intent Failed' as your trigger.
- 4Select your notification channel.
- 5Trigger a test payment failure and verify the log entry appears in your sheet.
Questions about this workflow
What failure reasons does Stripe provide?
Common reasons include card_declined, expired_card, insufficient_funds, processing_error, and fraud_check_failed. Notis logs the exact reason Stripe returns.
Can I track retry attempts?
Yes. Stripe records retry count on payment intents. You can ask Notis to log 'how many times this payment was retried' as a separate column.
How long are failed payment intents retained in Stripe?
Indefinitely, but Notis captures them when they fail. Your sheet becomes a searchable archive of all payment problems.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Google Sheets. A trigger fires from one place; an action lands in another.
Stripe triggers
Google Sheets actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Add Sheet to Spreadsheet
Adds a new sheet (worksheet) to a spreadsheet. use this tool to create a new tab within an existing google sheet, optionally specifying its title, index, size, and other properties.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Aggregate Column Data
Searches for rows where a specific column matches a value and performs mathematical operations on data from another column.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Append Dimension
Tool to append new rows or columns to a sheet, increasing its size. use when you need to add empty rows or columns to an existing sheet.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Batch get spreadsheet
Retrieves data from specified cell ranges in a google spreadsheet; ensure the spreadsheet has at least one worksheet and any explicitly referenced sheet names in ranges exist.
Product Created Trigger
Triggered when a product is created in Stripe
Batch update spreadsheet
Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Batch Update Values by Data Filter
Tool to update values in ranges matching data filters. use when you need to update specific data in a google sheet based on criteria rather than fixed cell ranges.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Clear Basic Filter
Tool to clear the basic filter from a sheet. use when you need to remove an existing basic filter from a specific sheet within a google spreadsheet.
Clear spreadsheet values
Clears cell content (preserving formatting and notes) from a specified a1 notation range in a google spreadsheet; the range must correspond to an existing sheet and cells.
Connect any two apps with Notis in the middle.
Not just Stripe and Google Sheets. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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