Find Support Availability for Failed Charges
Failed charges need fast resolution. Find your team's availability instantly.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Find event
Finds events in a specified google calendar using text query, time ranges (event start/end, last modification), and event types; ensure `timemin` is not chronologically after `timemax` if both are provided.
Why this helps
Charge failures often require back-and-forth scheduling with your support team. Every hour of delay increases customer frustration. Manually checking availability is slow and error-prone.
- Resolve customer issues within hours, not days
- Coordinate support response without email threads
- Reduce customer frustration and churn
- Keep your team aligned on priority issues
Setup
Build it in a few focused steps.
- 1Connect Stripe and Google Calendar to Notis.
- 2Create an automation: 'When a charge fails, search my calendar for the next available support slot (within 24 hours) so I can proactively reach out to the customer.'
- 3Set the trigger to 'Charge Failed' and pick a notification channel.
- 4Test with a failed test charge and refine the search window or calendar filters as needed.
Questions about this workflow
Can I search multiple team members' calendars?
Yes. Notis can query shared calendars or multiple individual calendars. Say 'check my calendar and my support lead's calendar for overlapping availability.'
What if no one's available soon?
Notis will tell you and can escalate: 'If no one's free today, flag it for tomorrow and send me a priority alert.'
How do you handle time zones?
Specify in your prompt: 'Search for slots in my time zone (EST) and convert for my international team members.' Notis handles the conversion.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Google Calendar. A trigger fires from one place; an action lands in another.
Stripe triggers
Google Calendar actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Insert Calendar into List
Inserts an existing calendar into the user's calendar list.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Update Calendar List Entry
Updates an existing entry on the user\'s calendar list.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Delete Calendar
Deletes a secondary calendar. use calendars.clear for clearing all events on primary calendars.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Update Calendar
Updates metadata for a calendar.
Product Created Trigger
Triggered when a product is created in Stripe
Clear Calendar
Clears a primary calendar. this operation deletes all events associated with the primary calendar of an account.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Delete event
Deletes a specified event by `event id` from a google calendar (`calendar id`); this action is idempotent and raises a 404 error if the event is not found.
Create a calendar
Creates a new, empty google calendar with the specified title (summary).
Connect any two apps with Notis in the middle.
Not just Stripe and Google Calendar. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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