Subscription Onboarding Email Automation
New subscriptions deserve immediate onboarding. Send the first email automatically and keep them moving forward.
Trigger
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Action
Send Email
Sends an email via gmail api using the authenticated user's google profile display name, requiring `is html=true` if the body contains html and valid `s3key`, `mimetype`, `name` for any attachment.
Why this helps
New subscribers sit in limbo waiting for their onboarding email. Every day you delay is a day they're not getting value, and manual email sends are easy to forget.
- Subscribers get onboarding within moments of signing up, not days later
- Reduces the friction between purchase and first use
- Consistent, professional first impression for every new subscriber
- Eliminates the cognitive overhead of tracking who just subscribed
Setup
Build it in a few focused steps.
- 1Connect Stripe and Gmail to Notis.
- 2Create an automation with this prompt: 'When a subscription is added in Stripe, send an email to the subscriber with a warm welcome, what they get, and the first 3-5 things they should do to get the most value.'
- 3Set the trigger to 'Subscription Added'.
- 4Choose your notification channel.
- 5Test by creating a new subscription in Stripe and verify the onboarding email lands in the customer's inbox within a minute.
Questions about this workflow
Can I send different onboarding emails for different subscription tiers?
Yes. In your prompt, specify: 'For Premium subscribers, include X. For Basic, include Y.' Notis will adapt based on the subscription type.
What if I want to send a multi-part sequence later?
This automation sends the first email immediately. Set up additional automations or workflows if you want to trigger emails 3 days, 7 days, etc. later.
Can I include exclusive first-subscriber bonuses in the email?
Absolutely. Just mention them in your prompt: 'Include mention of the first-month discount and bonus features for early subscribers.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Gmail. A trigger fires from one place; an action lands in another.
Stripe triggers
Gmail actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create label
Creates a new label with a unique name in the specified user's gmail account.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Product Created Trigger
Triggered when a product is created in Stripe
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Stripe and Gmail. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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