Failed Payment Retry Automation
Stop scrambling to reach out about failed payments. Auto-draft professional retry requests and send in one click.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
When a payment fails, you need to send a follow-up quickly, but drafting that email from scratch every time is cognitive friction that delays recovery.
- Drafts are ready to review and send instantly, no blank-page paralysis
- Consistent messaging across all payment retry attempts
- Never miss a failed payment retry opportunity
- Reduces time between failure and outreach by hours or days
Setup
Build it in a few focused steps.
- 1Connect Stripe and Gmail to your Notis account.
- 2Create an automation with this prompt: 'When a payment intent fails in Stripe, create a Gmail draft offering the customer a link to retry their payment and expressing understanding about payment hiccups.'
- 3Select 'Payment Intent Failed' as your trigger.
- 4Choose your notification channel for each draft created.
- 5Trigger a test payment failure and verify the draft appears in your Gmail drafts folder.
Questions about this workflow
Can I add a payment retry link automatically?
Yes. Include that in your prompt: 'Include a retry link in the email.' Notis will insert it from your Stripe data.
Who does the email get addressed to?
Notis pulls the customer's email from the failed payment intent and addresses them directly.
What if I want different retry copy for different customers?
Tell Notis your criteria. For example: 'For first-time failures, use a gentle tone. For repeat failures, be more direct.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Gmail. A trigger fires from one place; an action lands in another.
Stripe triggers
Gmail actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create label
Creates a new label with a unique name in the specified user's gmail account.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Product Created Trigger
Triggered when a product is created in Stripe
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Stripe and Gmail. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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