Never Miss a Failed Charge—Notis Flags Them Instantly
A charge fails in Stripe. You might not notice for hours or days. Notis adds a timestamped comment to the customer's Airtable record immediately, keeping payment issues visible and actionable.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Why this helps
Failed charges are invisible until you manually check Stripe. By then, days have passed, the customer has moved on, and revenue has leaked silently. Your Airtable has no record of the problem.
- Failed charges surface immediately on customer records, no lag time.
- Comments preserve context: what failed, when it failed, and why.
- Enables fast follow-up—you can reach out to retry within hours, not days.
- Reduces revenue leakage by bringing payment issues to the surface automatically.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Airtable to Notis in the portal (one-time).
- 2Tell Notis: 'When a charge fails in Stripe, add a comment to my Airtable customers table on the matching customer record saying: Charge failed on [date] for $[amount]. Reason: [error message]. Needs retry.'
- 3Select trigger: Stripe Charge Failed.
- 4Choose your alert channel.
- 5Test by creating a failed charge in Stripe (or using a test event) and verify the comment appears on the customer record in seconds.
Questions about this workflow
Will this spam the customer record if multiple charges fail in a row?
Each charge failure gets its own comment with a timestamp. If you want to consolidate retries, tell Notis: 'Group failure comments by day' and it will update one comment per day per customer instead.
Can Notis include the exact error message Stripe gave?
Yes. Stripe provides error codes and messages; Notis will capture those and add them to the comment so you know why the charge failed (insufficient funds, card expired, etc.).
How do I track which failures have been resolved?
Set a secondary rule: 'Mark the comment as resolved when an invoice payment succeeds for that customer.' Or manually add a 'Resolved' tag in Airtable and sync it back to Notis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Airtable. A trigger fires from one place; an action lands in another.
Stripe triggers
Airtable actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Field
Creates a new field within a specified table in an airtable base.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create multiple records
Creates multiple new records in a specified airtable table.
Product Created Trigger
Triggered when a product is created in Stripe
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Not just Stripe and Airtable. Any combination from 985+ integrations.
When this happens · Trigger
Do this · Action
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