Get subscription details via a quick Slack DM
DM Notis with a customer name or subscription ID, and it posts the full subscription details—plan, billing cycle, next charge date.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Retrieve subscription
Retrieves detailed information for an existing stripe subscription using its unique id.
Why this helps
Checking subscription details requires logging into Stripe, losing focus during customer conversations.
- Get subscription details instantly in DM
- Support customers faster during live conversations
- Avoid dashboard navigation during inquiries
- Keep subscription context in Slack
Setup
Build it in a few focused steps.
- 1Connect Slack and Stripe to Notis.
- 2Create an automation: name it 'DM Subscription Details', use this prompt: 'When I DM you asking for subscription details (by customer name or subscription ID), look up that subscription in Stripe and post the full details back in Slack', choose 'Direct Message Received'.
- 3Notis watches your DMs for subscription lookup requests.
- 4Test by DMing 'What's Jane's subscription?' or 'Subscription details for sub_123'.
Questions about this workflow
How should I phrase the DM?
Be direct: 'Subscription for Jane' or 'Look up sub_abc123' or 'What's John's plan?' Notis understands natural language.
Will it show upcoming renewal dates?
Yes, Notis includes the next billing date, amount, and any upcoming changes.
Can I see failed payments on the subscription?
Yes, if there are payment issues, Notis flags them so you can address them quickly.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Stripe. A trigger fires from one place; an action lands in another.
Slack triggers
Stripe actions
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Reaction Removed Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_REMOVED` instead. Triggered when a reaction is removed from a message.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
New Bot Message Received Trigger
DEPRECATED: use `SLACK_CHANNEL_MESSAGE_RECEIVED` with `is_bot_message=true` instead. Triggered when a new bot message is posted to a Slack channel.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
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When this happens · Trigger
Do this · Action
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